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Why South Africa
WBI strongly believes that Cape Town, South Africa is the now one of the better locations to offshore call center and other back office services.
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English Speaking
Large population of English speaking South Africans. Population of 50 MM. The accents are much more acceptable by the US and UK markets.
Educated, Inexpensive Labor Pool
Considerable labor arbitrage as compared to North America. English-speaking force similar to US in Cape Town, but at 25% of the cost.
Infrastructure
South Africa has a well-developed power and telecommunications infrastructure that allows for high reliability and redundancy. Recent privatization of the Telecom is bringing more positives.
Hub for Top Educational Institutions
Many well-renowned educational institutions offering degrees in technology, medicine, bio-tech, arts, sciences, humanities and social sciences. Cape Town attracts both domestic and international student from around the globe.
Commitment to Economic Development
Today, job creation in Africa has public policy value as well as helping to open new markets for our clients. A number of nations and institutions from the global community are focusing their efforts and resources to help improve socio-economic condition in South Africa. There is a strong commitment from the South African government, bilateral and multilateral agencies, foundations and the international corporations to support economic development in general, and private sector development in South Africa.
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